## Purpose

Use this log to record significant communications made during an incident.

This helps prevent contradictory messages, missed notifications, and uncertainty over what information was communicated.

## Incident Information

Incident ID: ____________________

Communications owner: ____________________

## Communication Record

Date/time: ____________________

**Communication type:**

- Internal
- Leadership
- Employee
- Customer
- Vendor
- Insurer
- Legal
- Regulator
- Bank
- Law enforcement
- Media
- Other: ____________________

Recipient: ____________________

Sent by: ____________________

**Method:**

- Email
- Phone
- Secure chat
- Meeting
- Portal
- Letter
- Other: ____________________

## Message Summary

---

## Information Disclosed

---

## Approval

Message approved by: ____________________

Legal review required: 

- Yes / No

Legal reviewer: ____________________

## Follow-Up Required

- Yes / No

Action: ____________________

Owner: ____________________

Due: ____________________

## Evidence

Copy/location of communication:

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## Practical Rule

During an incident, control both the message and the record of who received it.